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Can You Define Your Business Difference in Two Sentences?

Jamie Etzbach
May 7
3 min read

Updated: Jul 3


Positioning is not a paragraph on your About page. It is the clearest statement of why someone should choose your company. Most organizations have not identified this. Here is how to recognize and address it.


Consider this exercise. Without referencing your website, state what makes your company meaningfully different from its three closest competitors. Focus on true differentiation, not qualities like experience or dedication. Identify what only your company can claim, which competitors cannot easily replicate, and which matters to your prospective clients.


Reflect on how quickly and specifically you answered. Was your response a concise sentence or a lengthy paragraph? Did it truly articulate a compelling reason for your differentiation?


This exercise is valuable, as your answer reveals your brand's current positioning.


The Difference Between Description and Positioning

Most companies can describe what they do, who they serve, and how they wish to be perceived. While this provides operational clarity, it does not constitute positioning.


Positioning is a specific claim about the unique value your company provides to a particular client facing a particular problem. Specificity is essential. Avoid general statements such as "high quality work," "strategic thinking," or "we really listen," as any competitor can claim these.


Positioning requires true distinction. It is not about being better at common attributes, but about being different in ways others are not. Only your company should be able to say, "This is our core focus," rather than "We also do this well."


The gap between description and positioning is where much marketing investment is lost. A visually appealing website or impressive client list does not guarantee positioning. Without it, you communicate "we're good at what we do," a message every competitor can claim.


Why Smart Companies Avoid Real Positioning

Genuine positioning requires making choices. By standing for one specific thing, you inherently exclude others. For example, an agency focused on category-defining moments is not suited for steady-state brand maintenance. A studio that values rigor over speed is not the right fit for clients who need a rapid turnaround.


This approach may seem like narrowing your market or turning away business, and in the short term, it can be. As a result, many companies broaden their positioning to appeal to nearly every potential client, ultimately resonating with very few.


This reasoning is understandable, but the result is a brand that is both unobjectionable and unmemorable. It attracts many inquiries but converts few because of a lack of clarity about its intended audience.


What Real Positioning Actually Sounds Like

Effective positioning is something others could disagree with. For example, "We deliver exceptional results for our clients" is too generic to be meaningful. In contrast, "We work exclusively with founders in the first three years of a business, when brand clarity has the most leverage" is specific and invites a response. Whether someone agrees or disagrees, it communicates a real position.


True positioning may feel uncomfortable to state, as it is specific enough for some to say, "That's not for me." This discomfort indicates you have identified something genuine, not that you have gone too far.


The Two-Sentence Exercise

The following structure encourages the clarity that most positioning statements lack.


Sentence one: We help [specific client] do [specific thing], and we do it in a way that [explains the unique approach or belief that sets you apart in your field]. Be as precise as possible, focusing on the aspect that no competitor can easily claim or replicate.


Sentence two: Unlike [the alternative your client would otherwise choose, such as a competitor or status quo], we [describe the differentiator that meaningfully changes the outcome for your client, focusing again on specifics].


Write each word as if addressing someone unfamiliar with your company. Eliminate adjectives any competitor could use, as well as claims about quality, dedication, or experience. These are expected, not differentiators. What remains is the foundation of your positioning statement.


Most companies discover that, when done honestly, little survives the first attempt at this exercise. This is valuable, as it highlights the work ahead and explains why other efforts may have been less effective.


Where Positioning Comes From

Positioning does not originate from a workshop, though workshops can help reveal it. Nor does it come solely from competitive analysis, though that provides context. It arises from answering a key question: what do we believe about our clients' problem that our competitors do not?


The question is not, "what do we do differently?" but rather, "what do we believe differently?" Operational and creative differences stem from this belief. Content, pitches, and the clients you attract all follow from having a genuine, specific, and defensible answer.


Crafting two clear sentences may seem simple, but it is one of the most challenging and impactful tasks for a company. Time invested in this process benefits every aspect of your business, from your website and proposals to client conversations and attracting the right clients.

 
 
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